Clipsolve Privacy Policy

Last updated: June 15, 2026

Clipsolve operates this store and website, including all related information, content, features, tools, products and services, in order to provide you, the customer, with a curated shopping experience (the "Services"). Clipsolve is powered by Shopify, which enables us to provide the Services to you.

This Privacy Policy describes how we collect, use, and disclose your personal information when you visit, use, or make a purchase or other transaction using the Services or otherwise communicate with us. If there is a conflict between our Terms of Service and this Privacy Policy, this Privacy Policy controls with respect to the collection, processing, and disclosure of your personal information.

Please read this Privacy Policy carefully. By using and accessing any of the Services, you acknowledge that you have read this Privacy Policy and understand the collection, use, and disclosure of your information as described in this Privacy Policy.

1. Personal Information We Collect or Process

When we use the term "personal information," we are referring to information that identifies or can reasonably be linked to you or another person. Personal information does not include information that is collected anonymously or that has been de-identified.

Depending on how you interact with the Services, we may collect:

• Contact details: Your name, address, billing address, shipping address, phone number, and email address.

• Financial information: Credit card, debit card, financial account numbers, payment card information, transaction details, form of payment, and payment confirmation.

• Account information: Your username, password, security questions, preferences, and settings.

• Transaction information: The items you view, put in your cart, add to your wishlist, purchase, return, exchange, or cancel, as well as your past transaction history.

• Communications: Information you include when contacting us (e.g., customer support inquiries).

• Device information: Details about your device, browser, network connection, IP address, and other unique identifiers.

• Usage information: Data regarding how and when you interact with or navigate the Services.

2. Personal Information Sources

We collect personal information from the following sources:

• Directly from you: When you create an account, make a purchase, or communicate with us.

• Automatically through the Services: Collected from your device via cookies and similar technologies when you visit our website.

• From our service providers: Third parties engaged to enable technology and process information on our behalf.

• From partners and third parties: External business and marketing partners.

3. How We Use Your Personal Information

We use your personal information to achieve the following business objectives:

• Provide, Tailor, and Improve the Services: Fulfilling orders, processing payments, arranging shipping, managing returns/exchanges, remembering your preferences, and providing product recommendations.

• Marketing and Advertising: Sending promotional communications via email, text message, or postal mail, and displaying targeted online advertisements based on your activity.

• Security and Fraud Prevention: Authenticating accounts, securing our services, and detecting or investigating fraudulent, illegal, or malicious activity.

  Note: You are responsible for keeping your Clipsolve account credentials safe. We highly recommend that you do not share your username or password with anyone.

• Communicating with You: Providing customer support and maintaining our business relationship.

• Legal Reasons: Complying with applicable laws, responding to legal processes (subpoenas, warrants), and enforcing our terms and policies.

4. How We Disclose Personal Information

We may disclose your personal information to third parties under the following circumstances:

• With Shopify and vendors who perform services on our behalf (e.g., IT management, payment processing, data analytics, customer support, cloud storage, and fulfillment/shipping).

• With business and marketing partners to provide personalized advertising based on your online activity. Depending on your residency, you may have the right to opt out of targeted marketing.

• When you explicitly direct or consent to disclosure (e.g., shipping logistics or social media widget integrations).

• With our corporate affiliates group.

• In connection with a business transaction (e.g., a merger or bankruptcy), or to defend the legal rights of Clipsolve, our users, or others.

5. Relationship with Shopify

The Services are hosted by Shopify. Shopify collects and processes personal information about your access to and use of the Services to provide and improve their platform. Information you submit will be transmitted to and shared with Shopify and may be stored in countries outside of your residence.

Clipsolve utilizes Shopify’s enhanced features, which pool data from your interactions across multiple merchants to optimize business growth. For these features, Shopify acts as the data controller.

• To learn more, read the Shopify Consumer Privacy Policy.

• To exercise your rights regarding data handled by Shopify, use the Shopify Privacy Portal.

6. Third-Party Websites and Links

The Services may provide links to external websites operated by third parties. Clipsolve does not guarantee and is not responsible for the privacy, security, accuracy, or reliability of non-affiliated sites. Information shared on public venues or third-party social networking platforms is subject to those external platforms' policies.

7. Children's Data

The Services are not intended for children. We do not knowingly collect personal information from individuals under the age of majority in their respective jurisdictions. If you believe your child has provided us with personal information, please contact us via the details below to request its deletion. Clipsolve does not knowingly "sell" or "share" the personal information of individuals under 16 years of age.

8. Security and Retention of Your Information

While we implement protective measures, no security framework is completely impenetrable. We cannot guarantee "perfect security," and data sent to us may not be secure while in transit. We recommend using secure channels for sensitive communications.

We retain your data for as long as necessary to maintain your account, provide the Services, comply with legal obligations, resolve disputes, and enforce our contracts.

9. Your Rights and Choices

Depending on your local jurisdiction, you may hold the following non-absolute rights regarding your data:

• Right to Access / Know: Request a copy of the personal information we hold about you.

• Right to Delete: Request the deletion of your personal information.

• Right to Correct: Request corrections to inaccurate data.

• Right of Portability: Request a transfer of your data to a third party.

• Managing Communication Preferences: Opt out of promotional emails at any time using the "unsubscribe" link. You will still receive operational emails regarding your orders or account.

To exercise these rights, contact us using the details below. We will verify your identity before processing requests. You may designate an authorized agent to make requests on your behalf upon providing verified proof of authorization. Clipsolve will not discriminate against any user for exercising their privacy rights.

10. Complaints and International Transfers

Complaints

If you have complaints regarding our data processing, please contact us directly. You may also appeal our decisions through our contact methods or file a complaint with your local data protection authority.

International Transfers

We may transfer, store, and process your personal information outside of your home country. For transfers outside the European Economic Area (EEA) or the United Kingdom (UK), Clipsolve relies on recognized transfer mechanisms, such as the European Commission's Standard Contractual Clauses (SCCs), unless the destination country is officially deemed adequate.

11. Changes to This Privacy Policy

We may update this Privacy Policy periodically to reflect changes in operational, legal, or regulatory practices. Revised versions will be published directly to this page with an updated "Last updated" date.